UNPLANNED DOWNTIME: 12th Oct 23:45
Admin / Mod Interventions
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We state that we want admin/mod interventions to be transparent and explained.
We'll use this thread to list our interventions and to explain them.
The logical section for this post would be "Meta". However, in line with the transparency principle, this section is far busier, and posts here will be seen by more people.
[edit]
This might now look like we're making this up as we go. That's because we are. We are reading the various comments about how we intervene and moderate posts, and we are trying to improve what we do and how we do it in line with the feedback.
- When we decide that there is a need to intervene, we will PM the poster/s concerned.
- In the PM, we will set out why we think that something was inappropriate, and ask the poster to edit or remove it themselves.
- There is a time limit to step 2. If there's no reply to the PM within 4 hours (that clock runs from 8am to midnight), then we will edit or remove the post ourselves.
- If we edit or remove any part or all of a post, we will state that we have done so, and we will explain why we've done so.
- It's highly unlikely - but not impossible - that a single intervention will result in a discussion on banning anyone.
- If such a situation arises, the admin & mod team will discuss whether action is necessary.
- That discussion will be concluded within 10 hours (same 8am to midnight).
- The poster will be involved in that discussion via PMs, and will be told (also via PM) of the decision.
- The decision will also be posted here.
- Bans are not the only option, and will be a last resort. We stand by that principle. If action is necessary, we'll use "the cooler" first.
- Whilst in the cooler, a member cannot use the forum. Their post history is unaffected (unless the offence was so egregious as to require editing/removing the posts in question).
- We're thinking that there's a 3 strikes principle - 1st strike = 1 week in the cooler, 2nd strike = 2 weeks. 3 strike = ban.
We think - hope - that it's a fair and transparent process.
We realise that it's not completely objective, and we still refuse to try to define rules for every situation. We could do it, and we don't want to do it.
UPDATE 2023-08-29: #11 has been changed, since we no longer allow any access from the cooler (because people were still using PMs to conduct Classifieds deals and abuse other members). This isn't a recent change, we just forgot to update this thread.
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