Query failed: connection to localhost:9312 failed (errno=111, msg=Connection refused). [SOLVED - thank you ThorpyFX!] Morningstar MC6 Screen Repair - help? - Digital & Modelling Discussions on The Fretboard
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UNPLANNED DOWNTIME: 12th Oct 23:45

[SOLVED - thank you ThorpyFX!] Morningstar MC6 Screen Repair - help?

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Hellsbells87Hellsbells87 Frets: 99
edited April 2023 in Digital & Modelling
Hi all,

I have an MC6, which I LOVE. However, the screen isn’t working properly. It is mostly very dark and I have to view it at an extreme angle to make anything out. If I press down firmly on the screen directly, it works, but reverts when I let go. Most frustrating. 

I contacted Morningstar and they asked me to take it apart and reconnect the screen, which I did, but it didn’t help unfortunately. I bought it second hand (and in this condition, undisclosed, but I didn’t reach out to the seller at the time and I’ve had it for ages so…) Morningstar said they can do a screen replacement for $20 plus of course I’ll need to pay postage…

So I’m seeing if any of the brilliant minds on tFB might have any other suggestions? Im based in London, in case relevant. 

Thanks,

Matt
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Comments

  • hotpickupshotpickups Frets: 1790
    Crikey for $20 just get the screen replaced ?
    Link to my trading feedback:  http://www.thefretboard.co.uk/discussion/59452/
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  • downbytheriverdownbytheriver Frets: 1003
    Well, you might try Thorpy…
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  • Hellsbells87Hellsbells87 Frets: 99
    hotpickups said:
    Crikey for $20 just get the screen replaced ?
    Agree this is a bargain, it’s posting it to the states that I’d like to avoid…
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  • mudslide73mudslide73 Frets: 2921
    It's interesting they asked you to take it apart and reconnect the screen but won't just send you a replacement. I'd maybe have a look at the screen (labels etc.) to see if you could source one yourself as they'll be using a generic unit most likely. + 1 for Thorpy as he might have some scrap units hanging around what with being a UK Morningstar distributor.

    In reality though I'd use this as an excuse to buy the new Pro version. :)
    "A city star won’t shine too far"


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  • Hellsbells87Hellsbells87 Frets: 99
    Thanks for the suggestions… @ThorpyFX i don’t suppose there’s any small chance that this is the kind of thing you’d be able offer some guidance on?
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  • ThorpyFXThorpyFX Frets: 6038
    edited March 2023 tFB Trader
    Hey, 

    we don’t have any spare units or screens. But I’m pretty certain there is an Internal trimmer to adjust the screen brightness and contrast. 

    If you need more help, email me info@thorpyfx.com
    Adrian Thorpe MBE | Owner of ThorpyFx Ltd | Email: thorpy@thorpyfx.com | Twitter: @ThorpyFx | Facebook: ThorpyFx Ltd | Website: www.thorpyfx.com
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  • Hellsbells87Hellsbells87 Frets: 99
    ThorpyFX said:
    Hey, 

    we don’t have any spare units or screens. But I’m pretty certain there is an I get all trimmer to adjust the screen brightness and contrast. 

    If you need more help, email me info@thorpyfx.com
     =) 
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  • Hellsbells87Hellsbells87 Frets: 99
    A huge thank you to the inestimable @ThorpyFX who went out of his way to get in touch with me to understand the problem and has now been able to repair the device (without charge!!) and send it back to me same day. A behemoth of the pedal world, an MVP of the fretboard community and a throughly nice person to boot. 

    Thank you Thorpy! 
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  • fretfinderfretfinder Frets: 4636
    Hellsbells87 said:
    A huge thank you to the inestimable @ThorpyFX who went out of his way to get in touch with me to understand the problem and has now been able to repair the device (without charge!!) and send it back to me same day. A behemoth of the pedal world, an MVP of the fretboard community and a throughly nice person to boot. Thank you Thorpy! 

    Excellent performance from the man, the myth, the major! We’re lucky he chooses to be a part of this community. 
    Trading feedback: http://www.thefretboard.co.uk/discussion/57830/
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