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"Take these three items, some WD-40, a vise grip, and a roll of duct tape. Any man worth his salt can fix almost any problem with this stuff alone." - Walt Kowalski
"Just because I don't care, doesn't mean I don't understand." - Homer Simpson
If that works, look at how the string is wound onto the machine head post. It might simply need to be wound so the progress is down.
"Take these three items, some WD-40, a vise grip, and a roll of duct tape. Any man worth his salt can fix almost any problem with this stuff alone." - Walt Kowalski
"Just because I don't care, doesn't mean I don't understand." - Homer Simpson
I have been in touch with Taylor who said it can go back to them under warranty when my local store open again but just curious if anyone gas any idea what the problem might be?
If it was a cheap guitar I'd not be bothered but when I spent almost £2k I want it right
It sounds like something loose to me, not like fret buzz or a nut groove problem. (Although these things can sometimes be deceptive.)
Check all the machinehead parts - keys, collars and washers under them. Take the truss rod cover off, and also check the truss rod isn’t loose.
If it’s not that and it’s got electronics, check the battery holder (take it out) - these are notorious for it. If it’s nothing you can get at from the outside, it may be something in the wiring.
"Take these three items, some WD-40, a vise grip, and a roll of duct tape. Any man worth his salt can fix almost any problem with this stuff alone." - Walt Kowalski
"Just because I don't care, doesn't mean I don't understand." - Homer Simpson
I checked the battery holder and that seems ok - I'll look at the other things. If I press down on the bridge pin when plucking, it diminishes so I wonder if it is something to do with the pickup wiring maybe?
The good thing is that you could hear it (so I know I'm not mad!). Hopefully it'll be an easy fix by Taylor - if not then they can sort something for me - refund etc. It's one of those things that now I know it's there, I can't un-hear it.
Yes, I think pressing on the bridge pin may be a clue that it's something to do with the pickup or wiring. It's odd that it only occurs when you play below the 5th fret, but sometimes this sort of resonance is quite odd and needs a very specific vibration to trigger it.
"Take these three items, some WD-40, a vise grip, and a roll of duct tape. Any man worth his salt can fix almost any problem with this stuff alone." - Walt Kowalski
"Just because I don't care, doesn't mean I don't understand." - Homer Simpson
I think Taylor's customer service is pretty good, to be fair. I seem to recall hearing about no-quibble replacements in the past, so you might even end up with something better. Good luck, anyway; it's so disappointing when a dream purchase is flawed.