Notifications by e-mail not working?

MalCox · November 2020

I've checked my notification preferences several times but I've never received an e-mail yet regarding any kind of notification. Not sure what, if anything I'm doing wrong?

digitalscream · November 2020

Have you checked your spam folder?

MalCox · November 2020

Yes, first thing I tried

digitalscream · November 2020

Weird. I've just checked, and the emails are definitely being sent to you and they're being accepted by your email server.

mrkb · November 2020

I’ve had similar in the last day or so and googlemail had decided thefretboard emails were spam. I kind of agree with them, but have told google it’s wrong just to make me feel more popular

DrCornelius · November 2020

I'm the same and have been for about a year . I switched my account on here from hotmail to gmail and visa versa to try and fix it but still no luck. Nothing in spam folders in either account :-(

MalCox · November 2020

digitalscream said:

Weird. I've just checked, and the emails are definitely being sent to you and they're being accepted by your email server.

Very strange. Not that much of a big deal, just a minor inconvenience!

Roland · November 2020

DrCornelius said:

I'm the same and have been for about a year . I switched my account on here from hotmail to gmail and visa versa to try and fix it but still no luck. Nothing in spam folders in either account :-(

There’s a known problem with Hotmail and other Microsoft email systems.

digitalkettle · November 2020

I've had a couple of days of tFB emails going to Gmail spam (only PMs because I filter the general emails which is enough to keep them out of spam).

fretfinder · November 2020

My PMs have started going into my gmail junk folder rather than inbox. Anything I can do to stop that @Roland @digitalscream ? Thanks.

DrCornelius · November 2020

Roland said:

DrCornelius said:

I'm the same and have been for about a year . I switched my account on here from hotmail to gmail and visa versa to try and fix it but still no luck. Nothing in spam folders in either account :-(

There’s a known problem with Hotmail and other Microsoft email systems.

Cheers Roland but they didn’t end up in Gmail spam either. I’ll change my email address to gmail again and have another go

digitalkettle · November 2020

fretfinder said:

My PMs have started going into my gmail junk folder rather than inbox. Anything I can do to stop that @Roland @digitalscream ? Thanks.

If you set up a filter, it will flag it as spam...but...it won’t move it into the spam folder.

DrCornelius · November 2020

DrCornelius said:

Roland said:

DrCornelius said:

I'm the same and have been for about a year . I switched my account on here from hotmail to gmail and visa versa to try and fix it but still no luck. Nothing in spam folders in either account :-(

There’s a known problem with Hotmail and other Microsoft email systems.

Cheers Roland but they didn’t end up in Gmail spam either. I’ll change my email address to gmail again and have another go

Switched me email on here again back to Gmail but no joy. I got the ‘confirm your email address’ email again which I replied to but since then I’ve had 2 PMs but no emails to let me know.
Its not the end of the world so please don’t worry about it , it’s more of a heads up

fretfinder · November 2020

digitalkettle said:

fretfinder said:

My PMs have started going into my gmail junk folder rather than inbox. Anything I can do to stop that @Roland @digitalscream ? Thanks.

If you set up a filter, it will flag it as spam...but...it won’t move it into the spam folder.

Set up a filter??

Roland · November 2020

@DrCornelius Your notification preferences are set for PMs, but blank for most other notifications. To fix this go to My Profile, which you do by clicking your username towards the top left of your screen. Next click the icon in the top right hand corner. (You won’t see the “Ban” option on yours). Select “Edit Profile”

Then on the left side of the screen select “Edit Preferences”

I feel a sticky thread is in the offing.

Roland · November 2020

fretfinder said:

Set up a filter??

Tell your email system what to do with incoming emails from theFretBoard. What you do varies from system to system. It might be as simple as telling your email that a message is not spam. You might have to add the sender to your address book

Roland · November 2020

There is now a sticky thread about this https://www.thefretboard.co.uk/discussion/195217/setting-your-notification-preferences

DrCornelius · November 2020

Roland said:

@DrCornelius Your notification preferences are set for PMs, but blank for most other notifications. To fix this go to My Profile, which you do by clicking your username towards the top left of your screen. Next click the icon in the top right hand corner. (You won’t see the “Ban” option on yours). Select “Edit Profile”

Then on the left side of the screen select “Edit Preferences”

I feel a sticky thread is in the offing.

Cheers Roland and I think we’ve made a breakthrough . When I check my notification settings they are all ticked bar the last one (notification when someone comments on a thread I’ve commented on). It sounds like that’s not what you see your end ?

Roland · November 2020

I should be seeing the same as you.

Howdy, Stranger!

Categories

In this Discussion

Become a Subscriber!

Notifications by e-mail not working?

Comments