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The main reason is that if the factory tries to set them 'just right', due to manufacturing tolerances and humidity changes, some will end up too low and rattle, buzz or choke, which is a much more obvious fault than simply the action being a bit high. The closer to 'just right' they set them, the higher the number with problems.
For cheaper manufacturers with poorer tolerances and less final handwork this means that the average action has to be really quite high, but even for higher-end ones it can never really be as low as a professional set-up on the finished guitar when it's arrived in its destination climate and settled down.
Of course, good retailers will generally do this for free either before sale or afterwards, best of all after asking the customer what type of strings they like and what playing style they're going to use. There's no point setting a guitar up for the best action for gentle fingerstyle if it's going to be used by an aggressive chord strummer.
Free set-ups may be something that's disappeared now in the days of online sales and price-matching though...
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